Privacy Policy

1. Who We Are

2. What Personal Data We Collect and Why

Personal & Transactional Data

  • Collected Data:

    • Name, email address, phone number from inquiry or quote formsarcproforma.com+1.

    • Potentially other data if using company stores (e.g., order history).

  • Why:

    • To process inquiries, quotes, and fulfil marketing services.

    • Legal basis: user consent via submitting contact forms; or legitimate interest for order management and customer service.

Technical Data

  • Cookies & Analytics:

    • Likely used for browsing analytics and site performance, though not explicitly stated on the site.

    • Legal Basis: Consent, or legitimate interest.

Sensitive Data

  • No evidence of sensitive personal data (e.g., health or financial details) being collected.

3. Comments

  • Not applicable—there’s no indication that the site hosts user comments by default.

4. Media

  • If users upload media via the site (e.g., custom logo uploads for branded items), those files may become accessible within the system.

5. Contact Forms

  • Data Collected: Names, email, phone number, and query details from formsarcproforma.com.

  • Purpose: To provide quotes, answer questions, and initiate service.

  • Retention: Suggested retention period—e.g., 6 months—for follow-up and customer service purposes.

6. Cookies

  • Cookies Used: Not explicitly listed on the site; however, analytics and tracking technologies may be in place.

  • Recommendation:

    • Provide list of cookies (session, analytics, third-party embeds).

    • Explain purpose (site functionality, performance, marketing).

    • Offer opt-out instructions via browser settings or Consent Management Tool.

7. Analytics

  • The site likely uses analytics tracking (e.g., Google Analytics), though not stated.

  • Recommendation:

    • Clarify the analytics provider.

    • Inform users how they can opt out (e.g., link to provider’s opt-out page).

8. Who We Share Your Data With

  • Potential Third Parties:

    • Form handling platforms.

    • Email or CRM systems.

    • Fulfillment partners for branded merchandise distribution (ARD, Proforma network).

  • What’s Shared & Why:

    • Contact details shared for quotes and fulfillment.

    • Secure handling and processing of orders.

  • Transparency: Link to third-party privacy policies, where applicable.

9. How Long We Retain Your Data

  • Suggested retention durations for collected data:

    • Inquiry/contact form data: ~6 months.

    • Order/customer transactional records: ~10 years (or as needed for tax/compliance).

    • Analytics logs: ~1 year (unless aggregated or anonymized sooner).

10. Your Rights Over Your Data

Users have rights under applicable regulations (e.g., GDPR, CCPA):

  • Rights:

    • Access your data, correct inaccuracies, delete your data (“right to be forgotten”), restrict processing, object to usage, portability.

  • How to Exercise:

11. Where Your Data Is Sent

  • Potential Cross-Border Transfers:

    • Data may be processed or stored across Proforma’s global infrastructure.

  • Safeguards:

    • Use of Standard Contractual Clauses (SCCs), binding corporate rules, or equivalent protections to align with EU/UK data protection standards.

12. Contact Information (for Privacy Concerns)

  • Privacy Contact:

  • Data Protection Officer (if applicable):

    • Not specified; contact CEO or designated representative for privacy matters.

13. Additional Information (Optional for Commercial Sites)

How We Protect Your Data

  • Security Measures:

    • Use of encryption (HTTPS), secure servers, access controls.

  • Internal Measures:

    • Staff training, internal policies to safeguard data.

Data Breach Procedures

  • Response Plan:

    • Internal reporting mechanisms.

    • Notify affected users and authorities promptly, per applicable laws.

Third-Party Data Received

  • If the site integrates with platforms that provide user data (e.g., CRM or marketing tools), this should be disclosed and explained.

Automated Decision-Making & Profiling

  • No evidence of automated decision-making (credit scoring, profiling, etc.). If such features are added in future, they must be disclosed.

Regulatory Disclosures

  • If ARC/Proforma operates in regulated industries, include any necessary regulatory-specific notices.